End User Services

To capture the largest return on new technologies, systems and operations, leaders must utilize proven and repeated processes for managing IT asset inventories;

SSTech LLC helps you operate flexible, efficient and highly responsive support environments to increase end-user productivity and customer satisfaction. With over 13 years of experience and majority of Fortune 500 choosing SSTech LLC as their IT staffing provider, we offer a proven track record of success of delivering top talent on a contract, contract-to-hire or direct placement basis.

While our proprietary Staffing Quality Process ensures you receive the best match of talent for your needs, our scalable delivery model (including staff augmentation, managed services, and on-site, and off-shore outsourcing through SSTech LLC Support Services) ensures you have a flexible, high-performing end-user support model. With the right people in place and proven processes and technologies, we help deliver exceptional end-user experiences.


Select End User Services Skills

  • Desktop support/engineering
  • IT project management
  • IT program management
  • Project coordination
  • Help desk technical support
  • Help desk analysis
  • Service desk technical support
  • Service desk analysis
  • Computer operations
  • Application technical support
  • Hardware technical support
  • POS technical support
  • PC technical support
  • Field service technical support
  • AV technician support/engineering
  • Desktop support administration
  • Identity access management (Tier 1)


Select Technologies

  • Operating systems (PC and tablet)
  • Windows XP, 7, 8, 10
  • Apple iOS 8, 9, X
  • Chrome OS
  • Linux (Ubuntu, Debian, Linux Mint, Red Hat)
  • Mobile operating systems
  • Apple iOS
  • Google Android
  • Blackberry OS
  • Symbian
  • Windows Phone
  • Industry-specific applications
  • CRM (e.g., Salesforce.com, Siebel)
  • Intuit
  • ERP (e.g., Microsoft Dynamics)
  • Industry-specific (e.g., Cerner, Epic)
  • Proprietary and commercial
  • IT service desk software
  • BMC Remedy
  • CA Service Desk Manager/li>
  • GoToAssist
  • HEAT
  • HP Service Anywhere
  • LANDESK
  • Track-It!
  • IT Service Management
  • ServiceNow
  • BMC
  • Cherwell
  • HP Service Manager
  • Hardware
  • POS (e.g., Revel, NCR, Micros, Square)
  • ATMs
  • Kiosks
  • Printers
  • Laptops
  • Tablets
  • Mobile devices